Returns & Refund Policy

BodiNest Refund & Return Policy

At BodiNest, we’re committed to helping you move better, live freer, and feel relief from joint pain through natural, science-backed solutions. We stand behind the effectiveness of our products and encourage you to use them consistently for at least 14 days before considering a return. If you’re not satisfied with your purchase after 14 days, and you’re still within our 60-Day Money Back Guarantee, we’re here to help. Just email us at support@bodinest.com and we’ll take care of the rest.

Cancellation Policy: Changed your mind? You can cancel or modify your order within 24 hours of placing it. After that, it may already be processing and we might not be able to stop it in time. If you cancel within the allowed timeframe, your refund will be processed within 7 business days.

60-Day Money Back Guarantee: We’re confident that our products work—when used consistently. We ask that you give your body time to respond by using your product for at least 14 days. If you’re still not happy, you may return your item anytime within 60 days of purchase. Please note: shipping fees (if applicable) are non-refundable. To initiate a return, contact us via the form on our Contact Us page or email us directly at support@bodinest.com. For faster processing, include your Order Number or the Name and Email Address used at checkout.

Damaged Items: We package every order with care, but if your item arrives defective or physically broken, please notify us within 72 hours of delivery. Email support@bodinest.com with clear photos of the damage, and we’ll determine if you’re eligible for a free replacement. Note: Damaged shipping boxes alone (with intact products inside) are not considered eligible for return. We do not offer refunds or replacements for items damaged due to misuse, wear and tear, or improper care.

Shipping & Delivery Disclaimer: We do our best to ship promptly, but we are not responsible for delays caused by couriers, customs, or unforeseen issues during transit. If your package is delayed, lost, or stolen, please contact the courier directly.

Incorrect Shipping Address: Please double-check your shipping address before completing your order. If you entered the wrong address and do not inform us within 24 hours, we cannot guarantee a refund or replacement.

Policy Updates: BodiNest reserves the right to modify this Return & Refund Policy at any time. Customers are responsible for reviewing the most current version before purchasing. By placing an order, you agree to the terms outlined above.